Work with a leader in residential property management

With more than 2,500 residential units under management, CSM Corporation is a highly respected residential property management company in the market.

› See residential properties

We owe our success to our approach: We understand that apartment communities are more than just a building. We know they’re a significant investment for property owners — and home for their residents, too.

That’s why we work so hard to maintain and even improve the properties we manage. Ultimately, our goal is to help residential investments be:

  • More competitive in the market.
  • More profitable.
  • More attractive to renters over the long-term.

Profit from our residential management experience

As a rental property owner, you know that the success of your rental business depends on superior rental-property management, maintenance and service. CSM Corporation can help.

Across the U.S., we’ve helped residential rental properties like yours increase revenue, boost their property value and attain industry-leading resident-retention rates.

One of the ways we do this is through targeted expertise. No matter how big — or small — your business is, you can access our specialized in-house teams for help with:

  • Accounting
  • Architecture
  • Customer service
  • Human resources
  • IT
  • Legal guidance
  • Taxes, and much more.

Our ultimate goal is to help your property achieve its maximum value and performance. And we get there by creating exceptional experiences for you — and for your residents.

Contact us to learn more.

See our rental-management case studies

    • Adjusting the market position of a townhome community brought a rental income increase of over $45,000 per year and a $753,000 higher asset value. More…
    • Quick response times in a crisis resulted in nearly 100% continued occupancy. More…

From accounting to tax planning, CSM can help

CSM Corporation offers in-house real estate experts who will create a customized plan to help you better manage your business — and get more revenue out of your rental properties.

Among other specialties, we offer dedicated expertise in:

Accounting

Our state-of-the-art system gives you flexible, cost-effective tools to streamline your accounting process. Whether you need simple per-unit statements, powerful fifteen-month rolling forecasts for several properties, or an overview of your entire portfolio, our comprehensive tools can help you manage your investments and save time.

Architecture/Construction

Proactively renovating your rental property preserves its value, prevents costly emergency repairs, and helps retain residents. Our in-house team of construction and renovation experts have the skill and experience to assess your needs and recommend solutions — and to complete projects to high standards, within budget, and on time.

Asset Management

Your rental property is an asset — and like any other investment, growing its value over time takes skill. Our in-house team of real-estate investment managers will work with you to develop a long-term strategy that dynamically evaluates market conditions, and then carefully reinvests earned revenue to maximize your returns.

Customer Service

 No matter how much you care about your tenants or prospective renters, you can’t always answer when they call. CSM can help.

Human Resources

Your residents deserve a skilled and responsive on-site team. CSM can help you recruit, train, and retain your property-management staff — from maintenance to management and accounting — and provide temporary, fill-in professionals to ensure business continuity during employee absences.

Information Technology Services

From tenant screening to online applications and rent payment, our information technology (IT) team offers reliable and effective systems to help you manage your rental properties more efficiently. Quality selection and retention processing also ensure timely cash flow and easier support, all at a low cost.

Legal

Our legal team’s vast experience in residential asset management can create a more efficient process and minimize legal costs. With CSM, your rental property will be in excellent hands for the entire project lifecycle – from acquisition to government approvals and subsidy, to financing, development and tenant relations.

Maintenance

Regular, proactive maintenance can help preserve your rental property’s value and retain quality renters. We staff each property with maintenance technicians who handle routine repairs and day-to-day tasks. We also provide access to our ProTech division, which handles specialized repairs or additional maintenance needs as they arise.

Purchasing and Vendor Relations

 CSM’s strong vendor relationships and purchasing agreements can help you save money, while providing you the highest quality materials and service. You can also create and manage purchase orders, track orders, and get detailed delivery information with our state-of-the-art purchasing system.

Renters’ insurance program

Value-added services such as renters’ insurance can give you an edge over the competition, and attract and retain quality renters. That’s why CSM provides a variety of affordable rental insurance options for your residents, at an unmatched value you won’t find anywhere else in the industry.

Risk/Insurance Management

Let CSM help protect your property — and its value. Our in-house risk-management team can help minimize risk through techniques such as maintaining material safety data sheets (MSDS), establishing links with purchasing systems, and providing ongoing safety training for your staff.

Utility Management

If you’re wasting time trying to manage your utility bills, you’re also wasting money. Our Ratio Utility Billing System (RUBS) can save you both by integrating utility costs into your business model. Then, it helps you distribute utility costs fairly for your renters, efficiently and inexpensively.

Tax Planning

Your rental property likely spans several tax categories, and the tax code is continuously evolving. Our tax experts can help you ensure compliance across all functional areas (employment, workers’ compensation, property tax, tax increment financing districts and more) — while helping you make the most of available tax benefits, too.

We’re here for our renters, too

Do you want to lease an apartment, ask a question, or pay your rent? If you’re a resident or rental applicant with CSM Corporation, we’re here to help.

You can log into the resident portal below to:

  • Apply for a home
  • Pay your rent
  • Submit maintenance requests

You can also view and search our available apartments.

Log into the resident portal

Residential team

Steve Schlundt

Steve Schlundt

President of Lodging and Residential

Steve joined CSM in 1996 to help launch the Lodging division and has been a vital component of the company’s steady growth ever since… Read More

Brian Schwarz

Brian Schwarz

Vice President – Residential and ExecuStay

Brian heads financial, operational and project oversight for CSM’s portfolio of residential properties and the ExecuStay corporate housing business… Read More

Shanna Strowbridge

Shanna Strowbridge

Associate General Counsel

Shanna is responsible for providing legal review and coordination of all aspects of commercial leasing for CSM… Read More

To pay your rent

Just select the CSM apartment or townhome in which you live and we’ll help you make a rent payment.

› I want to pay my rent

Testimonial

“I find that the CSM mission statement is lived from the top down and words like ‘integrity,’ ‘quality,’ ‘service,’ and ‘respect’ are very much the norm and on display each week throughout the company. It’s been a pleasure being a part of this organization.”

– Tom Turczyn, Regional Director of Operations & Sales